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Answers!
How can I track my order?
Go to our website's Track Order page and enter your Order ID (found in your confirmation email) and billing email address.
What payment methods do you accept?
We accept secure payments processed directly through our WordPress checkout, including: Cash on Delivery (COD)
Do you offer international shipping?
Shipping options are determined by our website's shipping zones. To see if we deliver to your location, simply add your items to the cart and enter your address at checkout. If your country is not currently supported, please contact us at support@dermacoor.com to see if we can arrange shipping for you.
What is your return policy?
We accept returns within 7 days of delivery for unopened, unused products in their original packaging. To initiate a return, you can contact us via our Contact Us page form or email our support team with your Order Number.
Are your products cruelty-free?
Yes, all Derma Coor products are cruelty-free and never tested on animals. Detailed ingredient lists and certifications can be found on each individual product page on our website.